PLATFORM · OPERATORS · NETWORK · SUCCESSION

Run more freight.
Do less admin.

Move your team and customers into one affordable freight portal and single source of truth. Then add experienced operators, earn from selected network capacity or prepare a staged succession—without giving up control of the relationships you built.

Drive repeatable busywork toward zero—not judgement.CyberForward prepares routine work and keeps the desk moving. People retain control of exceptions, regulated acts and consequential commitments.
FINANCE CONNECTIONS YOUR TEAM RECOGNIZES
QuickBooks
Xero
ERPNext
Plus tracking, email, customs, insurance and EDI →
Routine busywork toward zero capture, prepare and update the repeatable work onceScale without matching admin cost one shared record for team and customersYour relationships stay yours customers, providers and commercial dataExceptions stay human regulated and consequential decisions remain controlled
THIS IS THE WORKING PRODUCT

One freight record. Two purpose-built views.

Operations sees the next action, source evidence, commercial detail and exceptions. Customers see the approved shipment, document and invoice picture—without exposure to the internal desk.

Open the interactive product
CyberForward · forwarder desk
CyberForward live forwarder desk showing exception-led shipment work
Forwarder deskNext actions, compliance, booking and finance exceptions in one queue.
CyberForward · customer portal
CyberForward live customer portal showing shipment visibility and approved documents
Customer control towerApproved milestones, requests and documents without internal cost or compliance detail.
CONNECT THE STACK YOU ALREADY RUN

Finance, freight events and customer work in one operating record.

Recognizable accounting systems sit inside a broader tenant-scoped connector layer for email and documents, carrier and air-cargo tracking, customs brokers, marine insurance and EDI/X12.

See connector status and scope
QuickBooksAccounting connector laneTenant-authorized
XeroAccounting connector laneTenant-authorized
ERPNextManaged finance backboneBundle available
Email · Tracking · Customs · Insurance · EDIOperational connector and partner lanesStatus shown per tenant
ONE BUSINESS. FOUR OPERATING MODELS.

Precisely what each option means.

Use only the model you need. Software can be self-serve; people, network capacity and succession support are separately scoped so responsibility never becomes vague.

01 · PLATFORM

One portal for the team and every customer

Replace scattered inboxes, spreadsheets and point tools with one connected record for requests, quotes, jobs, documents, tracking, billing and real shipment margin. Customers see the approved supply-chain view; your team sees the operating detail.

Outcome: scale without matching growth with routine admin—or take more time away without the desk stalling.Explore the platform
02 · MANAGED OPERATIONS

Experienced operators where you need them

Need to export food products to India but lack the lane capacity? Use experienced freight operators for those shipments, broaden the scope to a team, or separately contract for the day-to-day operation.

You keep the customer relationship, approval boundary and commercial control.See managed operations
03 · NETWORK

Turn trusted capacity into recurring margin

If you have warehousing, a strong lane or another service that is better priced than the market, publish only that approved capacity. Other participants can use it and you can earn the agreed margin when work is placed.

Your full provider book, contacts and pricing are never silently shared.See network participation
04 · SUCCESSION

A pathway that values more than the last accounts

Evidence the customer relationships, provider network, recurring earnings and operating know-how you built. Then compare and stage an exit or continuity pathway against conventional alternatives.

No valuation is guaranteed; the aim is to make transferable value visible and protect continuity.Explore succession
RATE-TO-MARGIN CONTROL

Know what you quoted, what you paid and what the shipment actually made.

Keep the approved supplier-rate source, customer quote, actual supplier costs and final invoiced margin on the same job record. CyberForward makes variance visible before a weak margin disappears into month-end reporting.

01Supplier rate

Retain provider, source, currency, validity and conditions.

02Customer quote

Version charges, terms, expected cost and expected margin.

03Actual cost

Capture supplier invoices, additions and approved exceptions.

04Final margin

Compare quoted versus actual profitability by shipment.

THE SOFTWARE PATH

Your team gets operational control. Your customer gets clarity.

Stop duplicating updates between internal systems and customer emails. CyberForward separates internal work, cost and compliance detail from the approved information a customer should see.

Explore both product views
CyberForward customer control tower with shipment tracking and approved documents
WHAT THE PLATFORM REDUCES

Drive repeatable busywork toward zero. More control where forwarding gets messy.

Operational exceptions, customer changes, documentation issues and supplier coordination still need judgement. CyberForward prepares the record and puts those matters in front of the right person.

01

AI-assisted intake

Turn customer emails and uploaded documents into a structured request with confidence, missing fields and source evidence.

02

Exception-led work

Routine events move forward while compliance, commercial and service exceptions remain visible to a person.

03

Customer control tower

Give each customer one approved view of requests, milestones, documents, invoices and payments.

04

Connected finance

Use CyberForward alone or add managed ERPNext. QuickBooks Online and Xero connector lanes are built into the architecture.

REQUESTCapture once
QUOTEVersion and approve
SHIPMENTRun by exception
FINANCEReconcile evidence
YOUR NETWORK. YOUR COMMERCIAL CONTROL.

Your customer and provider relationships stay yours.

The forwarder retains ownership and control of its customer relationships, provider relationships and commercial data. Network participation is opt-in and scoped to the lane, task or partner you approve; CyberForward does not turn your contacts into a shared sales list.

PROVE IT ON A CONTROLLED SLICE

Map one lane, one team or one transition first.

Start where the result can be measured, keep the rest of the business unchanged and expand only when the operating evidence supports it.

ONE LANE

Follow one repeat trade end to end

Measure quote turnaround, routine administration, exception response and quoted-to-actual margin.

ONE TEAM

Give one operating group a shared record

Measure re-keying, status chases, document completeness and customer visibility.

ONE TRANSITION

Document a staged continuity plan

Map responsibilities, handoffs, customer controls and evidence before any broader change.

SELF-SERVE SOFTWARE PRICING

Start small. Keep the operating leverage.

Use the platform immediately. Managed operations, network participation and succession are separately scoped so the responsibility boundary remains clear.

CYBERFORWARD CORE

USD$50/workspace/month

  • Forwarder workspace
  • Customer portal
  • AI intake and workflow
  • Documents, quotes and tracking
Choose Core
COMMON QUESTIONS

Built for practical forwarding teams.

Does CyberForward eliminate freight administration?

No. It significantly reduces routine re-keying, status chasing and workflow preparation. Customer changes, documentation problems, supplier coordination and consequential exceptions still require human judgement.

Can I add managed operations without giving up my customers?

Yes. Managed work is limited to the lane, team or process you approve. Your organization retains its customer and provider relationships, commercial data and approval authority.

Is this another TMS replacement project?

No. CyberForward can begin as the operating layer around your current process. Start with intake, quotes, documents, shipment work and the customer portal, then connect systems deliberately.

How does the succession path differ from managed operations?

Managed operations adds scoped execution capacity while ownership stays unchanged. Succession separately maps continuity, responsibilities and a possible staged handover before any signed transaction.

Does AI make customs or insurance decisions?

No. AI can extract, classify, prepare and flag. Regulated submissions, binding cover, compliance resolution and shipment release remain controlled actions with evidence and approval.

What happens after checkout?

After Stripe confirms payment, CyberForward creates the workspace and issues a one-time activation path. Bundle customers see ERPNext provisioning status until the dedicated site passes its health check.

START WHERE THE PRESSURE IS HIGHEST

One lane. One team. One transition.

Start the software, scope managed operations or map a continuity path. CyberForward keeps the commercial boundary and the next decision visible.

Choose your starting pointDiscuss managed or transition supportSoftware pricing is monthly. Operating and transition services are separately scoped.